To reserve a car, simply select your preferred vehicle and rental period using our booking slider and submit your request. Once we receive it, we immediately check availability and confirm your booking. If the selected car is not available, we will propose suitable alternatives.
To finalize the reservation, you only need to confirm your intention to rent and share a copy of your passport and share a phone number that we can reach you on whatsapp. No deposit is required. Full payment is made upon delivery of the car in Mauritius.
Some customers may be concerned about not paying a deposit, but rest assured — we are a professional and trusted car rental company with many satisfied customers and excellent reviews. Your reservation is secure and guaranteed with us.
We do not charge anything when you book a car with us. The payment is effectuated on delivery of the car.
Yes, we accept payments by credit or debit card. We also accept cash payments in several currencies.
No deposit or excess amount is blocked on your credit card at the time of rental. However, the hirer remains liable for the applicable insurance excess in the event of an accident where the hirer is at fault or where the third party is unknown. The insurance excess ranges from €375 to €525, depending on the vehicle model.
All our vehicles include basic insurance in the rental price. This means that if you are involved in an accident and you are not at fault, you will have nothing to pay. However, in the event of an accident where the hirer is at fault or where the third party is unknown, the hirer is responsible for the applicable insurance excess, which ranges from €375 to €525, depending on the vehicle model.
To minimize your financial liability, we offer two optional premium insurance coverages: Collision Damage Waiver (CDW) and Super Collision Damage Waiver (SCDW). These options can be added at an additional daily cost and will significantly reduce—or in the case of SCDW, fully eliminate—the insurance excess payable if you are involved in an at-fault accident.
Collision Damage Waiver (CDW) – €13 per day
Covers damage to the rental vehicle excluding windows and tires.
In the event of an at-fault accident, the hirer’s liability is reduced, with an amount payable ranging from €104 (minimum) to €194 (maximum), depending on the vehicle model.
Super Collision Damage Waiver (SCDW) – €17 per day
Covers damage to the rental vehicle including windows and tires.
In the event of an at-fault accident, the hirer’s liability is further reduced, with an amount payable ranging from €130 (minimum) to €224 (maximum), depending on the vehicle model.
If you have not received a response, it is usually due to one of the following reasons:
Your booking request is less than 3 rental days. As such this has not been acknowledge.
You requested a monthly-only vehicle for a rental period of less than 30 days. In such cases, the request is not acknowledged, as these vehicles are strictly reserved for long-term rentals.
Long-term rentals are subject to a minimum rental period of 30 days.
Vehicles labeled “Monthly Rental Only” are not available for short-term rentals.
The displayed price for monthly-only vehicles is a special long-term monthly rate.
Any booking request for a monthly-only vehicle with a rental period of less than 30 days will not be acknowledged.
All long-term rentals are subject to availability and final confirmation at the time of booking.
We do not charge any fees for making or canceling a car booking. Cancellations made in advance are free of charge.
However, a disturbance fee of €100 will apply if the vehicle has already been delivered to the airport and our driver is waiting for you, and you then inform us that you will not proceed with the rental. This fee covers driver time and fuel costs.
We use a unique system that only Hosram Car Rental uses. Instead of the old method of holding a banner with your name, we ask you to send us a selfie before boarding your flight. This way, our team can instantly recognize you as soon as you arrive, and you can also spot them right at the exit point. It’s quick, easy, and ensures a seamless pickup with no waiting. We’ve received a lot of positive feedback from our clients for this approach.
Yes, we do offer long-term and monthly car rentals. The first vehicle displayed on our website slider is available exclusively for long-term rental (minimum 30 days), and its price is calculated at a special long-term monthly rate. This vehicle appears on the booking form as “Suzuki_Swift_GLX22_Monthly_Rental_Only.” Please note that bookings for this vehicle will only be acknowledged if the rental period is at least 30 days. Requests for shorter rental durations will not be accepted, as this car is strictly reserved for monthly rentals.